Privacy Policy

Last Updated: 31 December 2024

TypeFix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use our iOS keyboard app ("the App"). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect the following types of personal information:

• Account Information: If you create an account, we may collect your name, email address, and other details provided during registration.
• Payment Information: For purchases made through the App, we may collect billing details, though payment processing is handled by third-party services.

1.2. Non-Personal Information

We may collect non-personal information such as:

• Usage data, including the features you use and the time spent in the App.
• Device data, including device type, operating system, and keyboard usage metrics.

1.3. Text Data

The App may process text entered into the keyboard to provide services like paraphrasing, rewriting, and tone adjustments. This data is processed on our secure servers and not stored permanently unless required for specific features you enable (e.g., history or favourites).

2. How We Use Your Information

We use the information we collect to:

• Provide and improve the App's functionality.
• Personalise the user experience.
• Respond to customer service requests and technical issues.
• Conduct analytics to improve our services.

3. Information Sharing

We do not sell, rent, or trade your information. However, we may share your information in the following cases:

• With Service Providers: We may share information with trusted third parties who perform services on our behalf (e.g., cloud hosting, analytics, payment processing).
• Legal Obligations: We may disclose information if required to comply with legal obligations or protect the rights and safety of users or others.

4. Data Retention

We retain your personal information for as long as necessary to provide the App's services, comply with legal obligations, resolve disputes, and enforce our agreements. Text data processed through the keyboard is retained only as long as required to provide the requested service.

5. Data Security

We use industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Choices

6.1. Account Management

You may update or delete your account information through the App's settings.

6.2. Data Access and Deletion

You can request access to or deletion of your data by contacting us at [support email address].

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted in the App with the "Last Updated" date at the top. Continued use of the App constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Mailing Address:Black Forest, SA, Australia

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